To start a call from a chat

  1. Open your chat with the person you would like to Video Call
  2. Click on the camera icon in the top right to launch the Video Call
     

To start a call from the "Calls" tab

  1. Click on the "Calls" tab in the side-bar
  2. Click on "Contacts"
  3. To start a video call, click on the Camera iconOr, to start a voice call, click on the "Phone" icon

Note: If others are unable to see or hear you, you may need to set your Camera and Microphone in the settings. To do this, follow the guide: How to configure microphone and camera settings in Microsoft Teams